How It Works

Whether you're hiring help or offering your skills, Ustad makes the entire process seamless.

For Customers

1

Sign Up & Browse

Create your account with phone verification. Browse service categories or search for top-rated ustads near your location.

2

Book a Service

Select your preferred ustad, pick a date and time, share your address, and confirm your booking with a price preview.

3

Get Matched

Your request is broadcast to nearby available professionals. Watch as an ustad accepts and gets assigned to your job.

4

Track & Communicate

Follow your ustad's journey in real time. Chat via text, photos, or voice messages throughout the job.

5

Pay & Review

After work is complete, pay via JazzCash, EasyPaisa, or cash. Rate your experience and leave a review.

For Ustads (Partners)

1

Sign Up & Onboard

Register as a service provider and complete the 4-step onboarding: identity, skills, pricing, and review.

2

Go Online

Toggle "Available Now" when you're ready to receive job requests in your service area.

3

Accept Jobs

Receive job requests with customer details. Accept within the countdown or let it pass to the next opportunity.

4

Complete the Job

Navigate to the customer, update status at each step, and enter the work OTP to confirm job start.

5

Get Paid

Earnings are added to your balance. Withdraw anytime to JazzCash, EasyPaisa, or your bank account.